Privacy Policy
Last Updated: January 14, 2026
This Privacy Policy describes how HappyPixel ("we," "us," or "our") collects, uses, and protects your personal information when you use our AI creative platform ("Service").
1. Information We Collect
1.1 Account Information
- Email address - For account creation, login, and communications
- Name - To personalize your experience
- Authentication data - Provided through Clerk
1.2 Payment Information
- Billing address - Required for payment processing
- Payment method details - Processed securely by Stripe
- Transaction history - Records of purchases and credit usage
We do not store full credit card numbers. Payment processing is handled by Stripe, our PCI-compliant payment processor.
1.3 Generated Content
- Prompts - Text you submit for AI generation
- Generated images - AI-created images
- Generated text - AI-written content
- Usage history - What features you use and when
1.4 Usage Data
- Device information - Browser type, operating system, IP address
- Analytics data - How you interact with our platform
- Error logs - Technical issues for debugging
2. How We Use Your Information
We use your information to:
- Provide the Service - Generate content, save your work
- Process payments - Charge for credits, issue refunds
- Communicate with you - Send notifications, support responses
- Improve the Service - Analyze usage, fix bugs, develop features
- Train AI models - Improve generation quality (anonymized data only)
- Ensure security - Detect abuse, prevent unauthorized access
- Comply with legal obligations - Respond to legal requests
3. Third-Party Services
We share data with these third-party services:
| Service | Purpose | Data Shared |
|---|---|---|
| Clerk | Authentication | Email, name, login events |
| Stripe | Payment processing | Billing info, payment methods |
| Azure | Cloud hosting | All platform data |
| Sentry | Error tracking | Error logs, user IDs |
| Anthropic | AI services | Prompts for generation |
4. Data Retention
| Data Type | Retention Period |
|---|---|
| Account information | Until account deletion |
| Payment records | 7 years (legal requirement) |
| Generated content | 90 days or until deletion |
| Usage logs | 90 days |
5. Data Security
We implement industry-standard security measures:
- Encryption in transit - All data transmitted over HTTPS/TLS
- Encryption at rest - Storage encrypted using AES-256
- Access controls - Role-based access, least privilege
- Regular audits - Security reviews and assessments
- Incident response - Procedures for breach detection
6. Your Rights
6.1 Access and Portability
You have the right to:
- Access all personal data we hold about you
- Export your data in a machine-readable format
- Request a copy of your generated content
6.2 Deletion
You may:
- Delete your account and all associated data
- Delete specific generated content
- Request deletion of your personal information
Note: Some data may be retained for legal compliance (e.g., payment records).
6.3 Opt-Out
- Object to processing for marketing purposes
- Opt out of non-essential communications
- Request restriction of processing
7. GDPR Compliance (EEA Users)
If you are in the European Economic Area, you have additional rights:
7.1 Legal Basis for Processing
- Contract - To provide the Service
- Legitimate interest - Security, fraud prevention
- Legal obligation - Tax and financial regulations
- Consent - Marketing communications
7.2 Data Transfers
Your data may be transferred to and processed in the United States. We use Standard Contractual Clauses (SCCs) approved by the European Commission.
7.3 Supervisory Authority
You have the right to lodge a complaint with your local data protection authority.
8. California Privacy Rights (CCPA)
If you are a California resident, you have the right to:
- Know what personal information we collect
- Request deletion of your personal information
- Opt out of sale of personal information (we do not sell data)
- Non-discrimination for exercising your rights
9. Cookies and Tracking
We use cookies for:
- Essential cookies - Required for Service functionality
- Authentication - Keeping you logged in
- Preferences - Remembering your settings
- Analytics - Understanding usage patterns
10. Children's Privacy
The Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected data from a child, we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by:
- Posting the updated policy on our website
- Sending you an email notification
- Displaying a notice in the platform
12. Contact Us
For questions about this Privacy Policy or your data:
- Email: privacy@happypixel.ai
- Legal: legal@happypixel.ai
- Support: support@happypixel.ai
By using HappyPixel, you acknowledge that you have read and understood this Privacy Policy.